We're upfront about how we handle your information
Look, we get it - nobody really enjoys reading privacy policies. But we figured if we're asking you to trust us with designing your spaces, you should know exactly how we handle your personal info. We've tried to keep this straightforward without all the usual legal mumbo-jumbo.
At Nexorian Field Architecture, we're committed to protecting your privacy just like we're committed to sustainable design. It's kind of our thing - doing what's right because it matters.
We're only collecting what we need to work with you effectively. Nothing shady here.
We're based in Vancouver, so we follow Canadian privacy laws (PIPEDA), which are pretty solid when it comes to protecting your data.
Here's the deal - we're not selling your info or doing anything weird with it. We use what you share to:
We won't bombard you with marketing emails unless you've specifically signed up for them. And even then, you can opt out anytime - no hard feelings.
Security's pretty important to us - we design buildings to last, and we protect data the same way.
That said, no system is 100% foolproof. We do our best to protect your info, but we can't guarantee absolute security - just being honest here.
We're not in the business of selling or renting your personal information. Period. But sometimes we need to share limited info with:
We'll disclose information if legally required - like responding to court orders, subpoenas, or protecting someone's safety. But we'll always try to notify you first unless we're legally prevented from doing so.
All third parties we work with are contractually obligated to keep your information confidential and use it only for the purposes we've specified.
Yeah, we use cookies - but not the chocolate chip kind. These are small files that help our website function better and remember your preferences.
Most browsers let you control cookies through their settings. You can block or delete them, though some parts of our site might not work as well if you do. Your call though - it's your browser.
Your data belongs to you. Here's what you can do with it:
You can request a copy of all the personal information we have about you. We'll provide it in a readable format, usually within 30 days.
If something we have on file is wrong or outdated, just let us know and we'll fix it. We want accurate info anyway.
Want us to delete your data? We can do that, unless we're legally required to keep it (like for tax purposes or ongoing projects). Just shoot us an email.
Don't want marketing emails? There's an unsubscribe link in every message. Or contact us directly - we'll take care of it right away.
If you think we're using your info in a way you didn't agree to, you can object. We'll review it and make it right.
To exercise any of these rights, just reach out to us at info@nexorianfield.info or call (604) 555-0187. We'll respond promptly.
We don't hoard data forever. Here's our general approach:
Once data's no longer needed, we securely delete or anonymize it. We're not keeping stuff around just for the sake of it.
Our services aren't directed at anyone under 18. We don't knowingly collect information from kids. If you're a parent and think your child has provided us with personal information, please contact us and we'll delete it immediately.
That said, if you're involving your kids in designing your family home, that's awesome - we love working on projects that consider the whole family. Just make sure a parent or guardian is the one sharing information with us.
We're based in Vancouver, BC, and most of our work happens right here in Canada. However, some of the cloud services we use might store data on servers outside Canada (often in the US).
When that happens, we make sure those providers meet Canadian privacy standards. We only work with reputable companies that have strong data protection measures in place.
If you're outside Canada and contacting us, your information will be transferred to and processed in Canada under Canadian privacy laws.
Things change - laws get updated, we might add new services, or we might find better ways to protect your privacy. When we update this policy, we'll:
We recommend checking this page occasionally, especially if it's been a while since you've worked with us. The date at the bottom shows when we last made changes.
If something in this policy doesn't make sense, or if you have concerns about how we're handling your information, please reach out. We're real people and we actually want to hear from you.
Email: info@nexorianfield.info
Phone: (604) 555-0187
Mail: 1425 Burrard Street, Suite 302, Vancouver, BC V6Z 1Y6
If you're not satisfied with how we've handled your privacy concerns, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada:
Website: www.priv.gc.ca
Toll-free: 1-800-282-1376
But honestly, we'd love to resolve any issues directly first. Give us a chance to make it right.
Last Updated: October 20, 2025
This policy is effective as of the date above and applies to all information collected by Nexorian Field Architecture.